Complaints Procedure

This draft explains how to raise a complaint with Dive Seeks Limited.

Draft. This page is a working draft. It has not been reviewed or approved by a solicitor or compliance adviser, its wording may change, and it is not published for search engines.

Making a complaint

If you are unhappy with the service you have received from Dive Seeks Limited, please let us know. We will review complaints fairly and promptly.

To raise a complaint, please contact us using the details below. It helps if you include your name, your contact details, the enquiry your complaint relates to and a description of what has gone wrong.

Email: info@diveseeks.com
Telephone: 07404 385025
Contact Address: Dive Seeks Limited, 20 Wenlock Road, London, England, N1 7GU

Complaints about a lender's or finance partner's own products or services may need to be raised with that lender or finance partner directly.

External escalation rights, such as access to the Financial Ombudsman Service, can depend on whether the relevant activity or product is regulated. We cannot promise that any particular external complaints route will be available in every case.

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